Draft Your Consumer
Complaint in Minutes
Structured complaint drafting for banking, UPI fraud, IRCTC, insurance, and more. Escalation guidance included. Preview free — pay ₹99 only when your complaint is ready.
What Issue Do You Have?
We cover all major consumer grievance categories with structured workflows and escalation guidance.
Banking
Failed transactions, unauthorized debits, account issues, loan disputes
Credit Card
Wrong billing, fraud, chargeback refusal, CIBIL impact, harassment calls
UPI / Fraud
Failed UPI, money not credited, scam transfers, merchant refunds
RBI Ombudsman
Bank failed to resolve, NBFC complaint, wallet issues, digital payments
IRCTC / Railways
Refund delays, train cancellation, TDR, failed bookings, double deductions
Insurance
Claim rejection, delays, policy cancellation, mis-selling, premium refunds
Telecom
Billing disputes, service failures, number portability, unwanted charges
E-commerce
Refund pending, defective product, fake items, seller fraud, return rejected
Airline
Flight cancellation, refund delay, baggage, denied boarding, no-show policy
CIBIL / Credit
Wrong credit report entries, fraudulent accounts, dispute resolution
How Nyay360 Works
Three simple steps from issue to ready-to-submit complaint letter.
Describe Your Issue
Select your complaint category and describe what happened. Our guided wizard asks the right questions.
Preview Your Complaint
Our rule-based engine generates a structured complaint draft instantly. Preview it free — no payment needed.
Pay ₹99 to Unlock
Unlock the full complaint letter, PDF download, email format, evidence checklist, and escalation guide.
Simple, Transparent Pricing
Preview your complaint for free. Pay ₹99 only when you're ready to send.
- Complaint category selection
- Guided issue input wizard
- Structured draft generation
- Partial complaint preview
- Evidence checklist preview
- Everything in Free Preview
- Full complaint letter (ready to send)
- PDF download (Nyay360 branded)
- Email-ready format + subject line
- Evidence checklist (complete)
- Escalation timeline & next steps
- Next authority guidance
Secure payment via Stripe · UPI/Razorpay coming soon · Refund within 24 hours if not downloaded
Why Use Nyay360?
Built for Indian consumers navigating complex grievance processes.
See What You Get
Here's a sample of the complaint letter format you'll receive.
Respected Sir/Madam,
I, [Your Name], holding a [Account Type] account bearing number [Account Number] with your bank, wish to formally bring to your notice an unauthorized debit of ₹[Amount] that occurred on [Date].
The said amount was debited from my account without my authorization and/or knowledge. The transaction reference number is [UTR/Reference]. Despite multiple follow-ups with your customer care team on [Dates], the issue remains unresolved.
I hereby request you to: (1) Immediately reverse the unauthorized debit, (2) Provide written explanation for the debit, (3) Ensure no recurrence...
Preview is free · Pay only when ready
Consumer Rights Guides
Free articles to help you understand your rights and escalation options.
Frequently Asked Questions
Is Nyay360 a legal service or law firm?
No. Nyay360 is a self-help complaint drafting tool. We are not a law firm and do not provide legal representation or advice. We help you draft structured complaints and understand the escalation process. Always verify official details before submission.
What do I get for ₹99?
The full complaint letter (ready to send), a downloadable PDF, an email-ready format with subject line, a complete evidence checklist, escalation timeline, and guidance on the next authority to contact. Preview is always free.
Does Nyay360 guarantee my complaint will be resolved?
No. We provide tools to help you draft and escalate complaints effectively. Outcomes depend on the strength of your case and regulator/company response. We make no guarantees about resolution.
Which complaints can I draft through Nyay360?
Banking, Credit Card, UPI/Fraud, RBI Ombudsman escalations, IRCTC/Railways, Insurance, Telecom, E-commerce, CIBIL/Credit Report disputes, and Airline refund complaints.
Can I get a refund if I am not satisfied?
Yes, within 24 hours of payment if you have not downloaded the PDF. See our Refund Policy for details.
Is my personal data safe?
Yes. Your complaint data is stored securely with Row Level Security. We do not share your complaint details with third parties. Read our Privacy Policy for full details.
Ready to File Your Complaint?
Don't let unresolved grievances slide. Draft your complaint in 5 minutes. Preview free — pay ₹99 only when you're ready to send.
Not a law firm · No guaranteed outcomes · Preview always free
Important Disclaimer
Nyay360 is not a law firm, not an advocate, and is not affiliated with any government body. We do not provide legal representation or guarantee complaint resolution. All information is for educational and self-help purposes only. Users are responsible for verifying final content before submission. Regulator contact details and timelines are informational — always verify at official government portals before relying on them.