Create Complaint — ₹99 to Unlock

About Nyay360

India's AI-assisted consumer complaint and escalation platform

What is Nyay360?

Nyay360 is a self-help platform that helps Indian consumers draft structured complaints and understand how to escalate consumer grievances. We cover banking, UPI fraud, IRCTC, insurance, telecom, e-commerce, and more.

Our rule-based workflow engine guides you through the complaint drafting process, ensuring your complaint is structured, factual, and includes the right information for the specific category.

What Nyay360 Is NOT

  • Not a law firm or legal service provider
  • Not an advocate or legal representative
  • Not affiliated with any government body or regulator
  • Not a guarantee of complaint resolution
  • Not a substitute for professional legal advice

How We Help

📝
Structured Drafting
Rule-based complaint templates for each category
📚
Guideline Summaries
Concise summaries of official consumer protection rules
🗺️
Escalation Guidance
Step-by-step path from company to Ombudsman
📋
Evidence Checklists
Know exactly what documents to gather
📄
PDF Export
Professional complaint letter in PDF format
📧
Email Format
Ready-to-send email with subject line

Environment Setup

To run Nyay360 with full functionality, set these environment variables in your .env.local file:

# Supabase (required for auth + data)
NEXT_PUBLIC_SUPABASE_URL=https://[your-project].supabase.co
NEXT_PUBLIC_SUPABASE_ANON_KEY=[anon-key]
SUPABASE_SERVICE_ROLE_KEY=[service-role-key]
# Razorpay (required for payments)
RAZORPAY_KEY_ID=rzp_test_[key]
RAZORPAY_KEY_SECRET=[secret]
NEXT_PUBLIC_RAZORPAY_KEY_ID=rzp_test_[key]
# App URL
NEXT_PUBLIC_APP_URL=https://nyay360.com

Important Disclaimer

Nyay360 is not a law firm, not an advocate, and is not affiliated with any government body. We do not provide legal representation or guarantee complaint resolution. All information is for educational and self-help purposes only. Users are responsible for verifying final content before submission. Regulator contact details and timelines are informational — always verify at official government portals before relying on them.